Privacy Policy

VLG Marketing LLC and its affiliates ("VLG," "us," "our," or "we") are dedicated to protecting the privacy rights of our users ("users" or "you"). This Privacy Policy (the "Policy") describes the ways we might collect, store, use, and manage information, including personal information that you provide or we collect in connection with our websites, (the "Site"), or any VLG game or application provided on a mobile platform (e.g., iOS and Android)—collectively, the "Service." Please note that the scope of this Policy is limited to information collected or received by VLG through your use of the Service. VLG is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service. The policy only covers information through our site (, our DialogEngineâ„¢ or JumpSpark applications. If you have questions or concerns about our privacy policy or practices, please contact us at

Information Collection and Use

VLG Marketing collects information as described below. VLG Marketing's primary goals in collecting and using information are to create your account, provide services to you, improve our Service, contact you, conduct research, and create reports for internal and external use on behalf of our customers. We store information on servers located in the United States via Amazon Web Services or within our dedicated server environment, and may store information on servers and equipment in other countries. In order to use your community forum (e.g., Basecamp), you must register and provide a username, password, and email address. If you wish to submit a resume, we provide you the option to upload it to the site and we collect your name, email address, and mobile telephone number. We use this information to contact you regarding setting up an interview or to determine if you are qualified for the position for which you applied.

VLG Marketing Online & On Your Device

While you are browsing VLG's websites, your computer's operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically. We may use this information to monitor, develop, and analyze your use of the Service. In addition, we may ask you to submit and we may process data that is personal to you, including but not limited to your name, profile photo, gender, age, birthday, links to your profiles on social networking websites and other third party sites, user names, e-mail and mail addresses. We may use this information to create a user profile and provide you services. We may use your email address to contact you about your experience with VLG sites and notify you about company news and promotions. Your gender and birthday may be used to analyze user trends and target certain promotions. Your mail address may be used if we have merchandise or other physical promotional materials that we want to send to you. If you no longer wish to receive these types of promotional materials, you may opt out from receiving them at any time by emailing us at

Social Media

Our sites and apps include links to social media services, including Facebook, Twitter, and Instagram. These services may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are hosted by either a third party or directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

iOS and Android Platforms

When you use any of the VLG games or applications on a mobile platform, we may collect and record certain information such as your unique device ID (persistent/non-persistent), hardware type, media access control ("MAC") address, international mobile equipment identity ("IMEI"), the version of your operating system ("OS"), your device name, and your location (based on your Internet Protocol ("IP") address). This information is useful to us for troubleshooting and helps us understand usage trends.

Apple Game Center, Amazon Game Circle, and GREE

Our apps can be connected to Apple's Game Center, Amazon's Game Circle, and Android-compatible GREE gaming services. These services authenticate your identity and provide you the option to share certain personal information with us and others.

Customer Service

We collect your name, address, phone number, and email address when you make a purchase on or contact us for customer help. You may contact us from time to time. In order to reply we will likely use your email address or phone number to contact you. If you no longer wish to receive certain email communications from VLG, please opt out using links provided at the bottom of each email we send. You can also email us at and you won't be notified of upcoming sales, promotions or other product information.

Push Notifications

We may occasionally send you push notifications through our mobile applications. You may opt out of receiving these notifications by turning them off using your device's built-in notification settings.

Game Data Collection

We collect anonymous data about all of your interactions with the game via server log files and through the use of Google Analytics. This information is aggregated and used to improve our products and features, as well as identify potential bugs in our code.

Mobile Analytics

We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personal information you submit within the mobile application.

Third Party Services

Our services may contain third party tracking tools from our service providers, examples of which include Google Analytics, SumoMe, and Rex. Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user information on our behalf. The third parties may have access to information such as your device identifier, MAC address, IMEI, locale (specific location where a given language is spoken), geo-location information, and IP address for the purpose of providing their services under their respective privacy policies. Our privacy policy does not cover the use of tracking tools from third parties. We do not have access or control over these third parties.

Ad Networks

We may feature advertising within our apps or using third-party ad networks. We do not run ads on games or apps on the Android OS.

How We Use Information

We may use information to provide you genuine customer service, as well as enhanced features and functionality within each app and on our website. In addition, we may collect information for dissemination to VLG customers through the normal course of business.

Disclosure of Your information

We do not sell your personal information. Our customers are far too important to us and we would not want to betray that trust. That said, VLG collects data and it may be used in the following manner:

We may release your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

VLG Marketing may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notice on our site of any change in ownership or users of your personal information.

We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.

Changes to the Policy

We may update this privacy policy to reflect changes to our information practices. Please review this policy from time to time or send an email to requesting a copy of the latest policy.


VLG takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties. Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Access to Personal Information

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Our Policy Regarding Children

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at

Opting Out of Marketing

You may opt out of receiving promotional emails from us by following the instructions in those emails or by emailing us at If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

You may also opt out of receiving SMS notifications from us, either via SMS or by emailing us at

Contact Information

VLG Marketing LLC
ATTN: Privacy Policy
5717 Legacy Drive
Suite 270
Plano, TX 75024